Tip: USB Shortcut/Foot Pedal Crashing Workarounds

If you’re using a corded Microsoft Digital Media keyboard or some multimedia keyboards from other manufacturers (we know of one case from Acer), you might be experiencing odd crashes when you try to run the “Set Up Foot Pedal” wizard or define shortcuts triggers.

(This tip is also helpful for others who might be experiencing crashes while setting up a foot pedal or defining shortcuts.)

We’re working on a fix for this, but in the meantime here’s what you can do:

  1. Plug in only the minimal USB devices you need to set up the foot pedal: e.g. a mouse and the foot pedal.
  2. Unplug your digital media keyboard, and all unnecessary USB devices.
  3. Start InqScribe.
  4. Run the Set Up Foot Pedal wizard (or define your shortcut triggers).
  5. Quit InqScribe.
  6. Plug in your digital media keyboard (and other devices).
  7. Start InqScribe again.

As always, we welcome your feedback and bug reports. We will do our best to work with you to resolve them.

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